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FREQUENTLY ASKED QUESTIONS
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Do you offer delivery services, and what are the charges?Yes, we offer delivery services. Here are the details of our delivery charges: Free Delivery Options: Markham, Scarborough, Yonge/Finch, Richmond Hill, Newmarket, Aurora: Free delivery. Paid Delivery Options: Downtown/Mississauga: $15 per delivery. These delivery options are designed to accommodate the needs of our customers, ensuring that our delicious desserts are accessible to a wide range of areas. Whether you are close to our bakery or a bit farther away, we have options to get your order to you efficiently.
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How can I place an order and what is the lead time?Placing an Order: Online: Visit our website at Layers & Layers to select your desired desserts and place your order directly. WhatsApp: For added convenience, you can also send us your order details through WhatsApp at +1 (647) 633-0450. This option is great for quick questions or if you need personalized service. Lead Time: Standard Orders: Please allow a 2-day lead time for most orders to ensure that your desserts are freshly prepared. Large or Custom Orders: For larger quantities or special requests, please contact us via WhatsApp or through our website at least one week in advance to discuss your specific needs and ensure everything is perfect for your event. Using WhatsApp can streamline your ordering process, allowing for easy communication and quick confirmation of your order details.
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How should I store my crepe cake and how long will it stay fresh?For optimal enjoyment of your crepe cake, here are revised and detailed instructions on how to store it and maintain its quality: Storage Instructions: Immediately After Purchase: If you will not consume the crepe cake immediately, it's crucial to store it in the refrigerator. This preserves its freshness and maintains the integrity of its layers. Refrigeration: Place the crepe cake in an airtight container to shield it from other flavors and odors in the refrigerator. If an airtight container that fits the cake is not available, tightly cover the cake with plastic wrap. Ideally, the crepe cake should be kept on a flat surface in the fridge to prevent the layers from sliding or becoming misshapen. Serving: To serve, remove the crepe cake from the refrigerator about 20-30 minutes prior to serving. Allowing the cake to come to near room temperature can enhance its flavors and make the texture of the cream more pleasing. Shelf Life: In the Refrigerator: Your crepe cake will typically keep for 3-4 days when stored as recommended above. This ensures that the crepes remain moist and the filling stays fresh. Freezing for Long-Term Storage: While freezing is not recommended for the optimal texture and flavor of a crepe cake, if you must extend its life, freeze it wrapped tightly in both plastic wrap and foil to protect it from freezer burn. Thaw the cake overnight in the refrigerator before allowing it to come to room temperature as described above. By following these detailed instructions, your crepe cake can be maintained at its highest quality, ensuring that each bite is as delicious as intended.
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What measures do you take to ensure food safety in your products?Our bakery follows strict food safety protocols, including regular sanitation of all surfaces, proper storage of ingredients, and adherence to food handling guidelines. We ensure that every product is prepared with the utmost care and cleanliness.
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